Responsible gambling

At 24Play Casino, we prioritize your well-being and safety above all else. We understand that gambling can be a fun experience when done responsibly, but it's equally important to acknowledge the risks involved.

If you're experiencing difficulties with managing your gaming habits or feel like they're negatively impacting other areas of your life, please don't hesitate to reach out for assistance. Our dedicated support team is always here to help.

Tools and Resources

To ensure a safe gaming experience:

• Set Deposit Limits: Instantly adjust daily, weekly, and monthly deposit limits in line with your budget.
• Reality Checks: Regular reminders of time spent playing and losses incurred can be sent via push notifications.
• Cool-Off Periods: Take a break from the excitement for 24 hours, 7 days, or up to 30 days at your discretion.

Self-exclusion options are also available:

• 6-Month Exclusion:
  • Immediately block marketing materials and lock out your account during this period.
  • Loss limits will apply.
• 1-Year Exclusion:
  • Temporary removal from gaming activities to allow for reflection on personal choices
    • No access to the casino website or mobile app
    • Marketing communications blocked
  • All limits, except withdrawal limits, are set back to standard settings upon reactivation.

If you're struggling with addiction and would like more information about responsible gambling options:

• GamCare: A UK-based organization that provides confidential advice and support for individuals affected by problem gaming.
• BeGambleAware: Offers resources, guidance, and the National Helpline for those impacted by harmful behaviors.

Visit our Responsible Gaming section or get in touch with one of our customer care representatives for further assistance.